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Thursday, 24-4-25 18:37:06

Economics

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Banking sector strengthens online transaction security

Online savings accounts are becoming increasingly popular among customers due to their convenience, speed, and numerous benefits. However, many customers remain concerned about the safety of this savings method. In response, banks are working to optimize financial transactions and improve security for online activities.

Online savings accounts are becoming increasingly popular among customers.

 Many conveniences

Online savings are becoming increasingly popular due to the rapid development of electronic banking. With many convenient products available, online savings continue to attract customers' attention.

Ms. Tran Ngoc Lan Anh, who lives in the Tuong Binh Hiep ward of Thu Dau Mot city, recently opened two different online savings accounts simultaneously at Vietnam Maritime Commercial Joint Stock Bank (Maritime Bank), right after the company deposited her bonus into her payment account. Instead of visiting the bank, Ms. Anh was able to open an online savings account from her office. This product allows her to make deposits at any time with flexible amounts, and she can also choose an online account that provides principal and interest at the end of the term, offering a higher interest rate. "If I have any extra money, I can deposit it without waiting for the maturity date," Ms. Anh said.

Mr. Le Anh Phuong Binh works in the graphics field at a software company in Thu Dau Mot City, which is located near many bank transaction points. Despite this convenience, he chooses to save money online. Mr. Binh explained that online savings can be opened anytime and anywhere, with flexible withdrawal options that do not depend on the bank's operating hours.

With the online savings service, depositing or withdrawing funds is simple; you can just access Internet Banking and complete a few steps to finish the transaction. Additionally, savings account holders can easily check their account status through SMS Banking and M-Banking.

“Online savings are not only beneficial during holidays but are available year-round. Furthermore, you can even close online savings accounts at the counter,” Mr. Binh shared. "With these advantages, I decided to save online."

Increased security

To ensure customer safety, banks have been making efforts to research and provide solutions to enhance the security of online services. Recently, Vietnam Public Joint Stock Commercial Bank (PVcom Bank) has deployed a new feature, allowing customers to choose to close their online savings accounts at the counter. Accordingly, customers who deposit savings online at this bank can proactively switch their payment method from online to counter payment right on their banking application.

According to a representative of PVcom Bank, the method of online deposit settlement on banking application is a tool to optimize security and ensure financial safety for users. This is a solution that contributes to enhancing the security and safety of deposits, helping customers easily and proactively protect their personal savings accounts. The counter-settlement method can be flexibly chosen by customers to apply to one or more deposits in their personal savings accounts (no limit on product type or deposit term), depending on their needs. Customers can choose the final settlement method (at the counter/online) right from the beginning of opening a new online savings account. In case the savings book has been opened before, customers can use the feature to convert the settlement method from online to at the counter.

Mr. Tran Ngoc Linh, Director of Joint Stock Commercial Bank for Investment and Development (BIDV) - Binh Duong Branch, said that by choosing to deposit savings online, customers will enjoy benefits such as speed, ease, and higher interest rates than when depositing directly at the counter from 0.1-0.7%/year depending on each bank. To safely deposit savings online and minimize risks, customers need to pay attention to some issues, such as choosing to deposit savings at reputable banks with good security systems such as applying many advanced security technologies; absolutely do not deposit money on websites that do not have security certificates and are unsafe.

In addition, to keep account information secure, customers need to regularly change their passwords to ensure safety; limit access and use of online services from public devices; install and use anti-virus or network security software to maximize account security; set up notifications from the bank on the Mobile Banking application; closely monitor transaction activities on their accounts. When detecting unusual transactions, customers need to immediately contact the bank for support to avoid losing money...

To enhance security when making online savings deposits, banking experts advise that if customers choose to settle their savings deposits at the counter, this method will remain in effect until the deposit is completed. Once selected, it cannot be changed to online settlement.

 Reported by Thanh Hong 

 Translated by Ngoc Huynh

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