The Covid-19 pandemic is still developing unpredictably, businesses, retail and service chains have prepared scenarios for response, innovation, and business restructuring in order to survive and thrive. In particular, the application of technology is an extremely important factor to improve business efficiency.
Not only supermarkets, large shopping centers, convenience stores also enhance online ordering applications, encourage customers to pay non-cash with incentive programs and discounts to stimulate consumer demand, guarantee disease prevention and control, adapt to digital technology trends. However, at present, difficulties surround many types of services. Especially business establishments that are directly affected by the Covid-19 in transport, tourism, and entertainment sectors require appropriate operation plans.
On the one hand, to flexibly adapt to the new situation, service businesses try their best to adjust, reduce the ratio of fixed costs and increase variable costs to better match the real situation and continue to grow. The key change is the demand and also the opportunity for services to exist when it comes to living with the pandemic. Reality has proven that opportunities are always available to businesses that dare to change and know how to change.
Reported by Khai Anh - Translated by Ngoc Huynh
