Overcoming difficulties and challenges, Binh Duong Power Company has always been one of the Southern Power Corporation’s top flags, successfully completing the assigned tasks. The company has constantly improved the quality of electricity and customer care services, well served the electricity needs of daily life, production and business, actively contributing to the local socio-economic development.
Accompanying local development
Le Hong Khanh, Deputy Director of Binh Duong Power Company said that with the determination of "electricity is one step ahead", the company ensures sufficient electricity supply with high quality, well serving the needs of socio-economic development and people’s daily life. Currently, the power grid in industrial parks is deployed to invest along the roads right after customers register to use electricity, not letting them wait for electricity, ensuring the best power supply, creating favorable conditions for enterprises to develop production.
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The company promotes digital transformation for better development. In picture: My Hoa substation in Ben Cat town is modernly invested, connected to the Scada Center of the company towards an unmanned station
The company has always tried its best to maintain a stable and continuous power source in order to best meet enterprises’ production and business activities as well as people’s daily life. Up to now, all 91 communes, wards and townships in the province have had electricity; the total number of households with electricity has been 616,182 or 99.998% of total. In addition to ensuring electricity supply, the company has also focused on propaganda of economical, safe and efficient use of electricity. Specifically, the company’s annual power output saved has reached from 1.8% to 2.1% of commercial electricity output. In 2022, it is expected to save 380 million kWh, equivalent to 2.39% of commercial electricity output, exceeding the year’s plan.
The company has focused on implementing strict supervision of technical management, grid operation management, preventing and reducing incidents, improving reliability of power supply. In 2022, the company has maintained the System Average Interruption Duration Index (SAIDI) of 272.34 minutes, the System Average Interruption Frequency Index (SAIFI) of 2,598 times, the Momentary average interruption frequency index (MAIFI) of 1,606 times. The above-mentioned parameters showed that the work of improving business efficiency and customer service quality is always focused on and continuously improved by the company.
Improving service quality
After the pandemic, the company has mobilized all resources and minimized costs to complete many key projects to ensure power supply for the local economic recovery. “The company has bravely innovated management and administration, given training in all aspects for officials and employees, promoted the application of scientific and technical advancements, upheld technical initiatives. The company has chosen the path of sustainable development to implement "digital transformation" in the fields of management, construction investment, safe technology and business to realize the goal of "comprehensive digital socialization", meeting development requirements", shared Mr. Khanh.
Currently, in the field of administration, digital office applications with 100% of documents digitized, 100% of officers and employees in the company apply, manage internal transactions and deploy via digital signatures. In the field of construction investment, the company has promoted bidding through the electronic system, managed projects by software and implemented the application of construction diary, electronic acceptance record on construction investment management software…
As an urban industrial province with fast development in the condition of additional charge continuously growing, leading to the power grid often operating at full load, the company has set up reasonable power supply options, ensuring electricity supply for the needs of socio-economic development and people's life in the area with the best plan; checked power quality, power grid, managed technology and safety by electronic operation log book. As a result, the company has contributed to minimizing breakdowns, maintaining a continuous, stable and increasingly high quality power source. The company has deployed online services among customers. The number of customers participating in online transactions as of July 31, 2022 reached 99.47% and 100% of work records in the field were processed electronically. The efforts in "digital transformation" have helped the unit successfully complete all assigned tasks, making good contributions to the local socio-economic development.
Reported by Minh Duy-Translated by Kim Tin
