According to leaders of the Provincial Post Office, postal delivery has been identified by this unit as the core business goal, thereby focusing on improving service quality and application of information technology to meet needs of customers using internet, computers, and smart phones in e-commerce. Besides, Provincial Post Office regularly gave trainings, equipped postal staff with smart phones, meeting requirements of many large customers such as Lazada, Honda, Hyundai... In 2018, this field achieved revenue of VND 164.3 billion, accounting for 45% market share; Post Offices of Thu Dau Mot City, Thuan An Town and Di An Town stand at the top in terms of revenue of provincial Post Office system.
Provincial Post Office’s leader gives a gift of gratitude to customers.
To achieve this result, Provincial Post Office focused on developing skilled staff and workers (1,200 employees), 50 post offices and 12 mail routes. In order to ensure competitiveness, bring satisfaction to customers, in the coming time, Provincial Post Office will constantly improve quality and expand services; take full responsibility for errors and losses if any. This is the strength and commitment of the postal industry to customers.
Reported by Duy Chi – Translated by Ngoc Huynh
